Ping Back

How to Use Ping Back

Get your feedback widget up and running in just a few simple steps

Easy Integration in 3 Steps

Start collecting valuable feedback from your visitors today

1

1. Copy Your Widget Code

Navigate to your dashboard, select the page you want to add feedback to, and copy the unique widget code using the clipboard button. Each page has its own personalized code that tracks feedback specifically for that page.

Copy widget code
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2. Add to Your Website

Paste the widget code into your website's HTML, ideally just before the closing </body> tag. The widget is lightweight and loads asynchronously, so it won't slow down your site. It works with any website builder, CMS, or custom HTML.

</body>
3

3. Start Collecting Feedback

That's it! Your visitors can now provide instant, anonymous feedback using emoji reactions and optional comments. Monitor all responses in your dashboard with real-time analytics and actionable insights.

Done!

Widget Code Example

Here's what the widget code looks like. Copy this to your pages and replace YOUR_UNIQUE_TOKEN_HERE with your actual page token.

<!-- Ping Back Widget -->
<script>
  window.PingBackConfig = {
    "position": "bottom-right",
    "primaryColor": "#ec4899",
    "allowComments": true,
    "language": "en",
    "theme": "default",
    "tags": [
      { "emoji": "πŸ‘", "label": "Clear", "value": "clear" },
      { "emoji": "πŸ˜•", "label": "Confusing", "value": "confusing" },
      { "emoji": "πŸ’‘", "label": "Interesting", "value": "interesting" },
      { "emoji": "πŸ’€", "label": "Boring", "value": "boring" }
    ],
    "token": "YOUR_UNIQUE_TOKEN_HERE"
  };
</script>
<script src="https://pingback.click/widget.js" async></script>

What You Get

Powerful feedback collection with zero hassle

Instant Setup

No complex configuration required. Copy, paste, and you're done.

Anonymous Feedback

Visitors can share honest opinions without creating accounts or logging in.

Real-time Analytics

Watch feedback pour in and analyze trends with our intuitive dashboard.

Mobile Optimized

Works perfectly on desktop, tablet, and mobile devices automatically.

Pro Tips

Get the most out of your feedback widget

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Place the widget on your most important pages first - landing pages, product pages, and checkout flows often provide the most valuable insights.

2

Check your dashboard regularly to spot trends and patterns in visitor feedback that can guide your optimization efforts.

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Use the feedback to identify pain points and opportunities for improvement in your user experience.

4

Consider upgrading your plan as your traffic grows to ensure you never miss valuable feedback from your visitors.

Ready to Get Started?

Set up your first feedback widget in under 2 minutes

Start Free Trial